Client Services & Customer Support

• Operate live chats & phone calls in a timely manner  

• Follow up with existing orders to ensure full customer satisfaction

• Resolve any issues or concerns, while maintaining a high level of professionalism

• Be polite, friendly, and open-minded in any and all interactions! 

Content Creation 

• Create authentic and original posts on various topics for your blog & website 
• Source & edit photos that match your business’ branding style 
• Write newsletters, articles, website copy, “about” bios, product descriptions, and email lists
• …and more (i.e. things you never thought you needed for you business, but DO) 

Social Media Strategist

• Help you create a recognizable brand
• Set up accounts on various platforms (think Instagram, Facebook, Pinterest, LinkedIn)
• Schedule regular posts to reach your target market and represent your business 
• Engaging with existing & potential clients on SM
• Reasearching captions &  hastag sets likely to direct traffic to your business 

Administrative Support 

• Calendar Management-coordinating calendars and schedules for conference calls, interviews, phone calls, meetings, etc. both in-person and virtual, on different platforms (think Skype, Slack, Calendly) 
• Making any necessary travel arrangements– booking flights, hotels, taxis, etc. to minimize stress during travel
• Drafting letters, e-mails, etc. to facilitate internal communication 

Spanish, French, and English Translations

• Fluent, both written and spoken, in French, Spanish, and English 
• Provide quality written translations from a source language to a target language
• Provide spoken translations to facilitate phone calls, appointments, and meetings with an international market 
• Savvy in social & cultural norms of both the US and France, I can help you navigate the dos and donts of business in France
• I also completed a course through the National Center for Interpretation  specializing in legal translations, so I know my way around legal jargon.