Client Services & Customer Support

  • Operate live chats & phone calls in a timely manner  

  • Follow up with existing orders to ensure full customer satisfaction

  • Resolve any issues or concerns, while maintaining a high level of professionalism

  • Be polite, friendly, and open-minded in any and all interactions! 

Content Creation 

  • Create authentic and original posts on various topics for your blog & website 
  • Source & edit photos that match your business’ branding style 
  • Write newsletters, articles, website copy, “about” bios, product descriptions, and email lists
  • …and more (i.e. things you never thought you needed for you business, but DO) 

Social Media Strategist

  • Help you create a recognizable brand
  • Set up accounts on various platforms (think Instagram, Facebook, Pinterest, LinkedIn)
  • Schedule regular posts to reach your target market and represent your business 
  • Engaging with existing & potential clients on SM
  • Reasearching captions &  hastag sets likely to direct traffic to your business 

Administrative Support 

  • Calendar Management-coordinating calendars and schedules for conference calls, interviews, phone calls, meetings, etc. both in-person and virtual, on different platforms (think Skype, Slack, Calendly) 
  • Making any necessary travel arrangements– booking flights, hotels, taxis, etc. to minimize stress during travel
  • Drafting letters, e-mails, etc. to facilitate internal communication 

Spanish, French, and English Translations

  • Fluent, both written and spoken, in French, Spanish, and English 
  • Provide quality written translations from a source language to a target language
  • Provide spoken translations to facilitate phone calls, appointments, and meetings with an international market 
  • Savvy in social & cultural norms of both the US and France, I can help you navigate the dos and donts of business in France
  • I also completed a course through the National Center for Interpretation  specializing in legal translations, so I know my way around legal jargon.